- Rescue Match websites, including, but not limited to: www.Rescuematch.com and www.Rescuematch.net.
- Rescue Match social media properties also known as “social media sites” including, but not limited to Facebook, Instagram and YouTube.
- Rescue Match mail, email, and phone communications including, but not limited to marketing, event, and fundraising communications.
Changes to the Policy
What Information Does Rescue Match Collect?
In several areas of our Owned Media and/or Digital Properties, Rescue Match collects user-submitted personally identifiable information, such as your name, home address, email address, and telephone number. Rescue Match also collects anonymous demographic information, which cannot identify you personally, such as ZIP code, gender, dog information, or interests. We may append to the data you provide additional data from publicly available sources in an effort to enhance your relationship with Rescue Match. We may collect information about your interaction with our Owned Media and Digital Properties. For example, we may use website analytic tools on the Websites to retrieve information such as the site you came from or the keywords you used to find the websites. We will also use technologies, such as cookies and pixel-based tracking, to collect information about the pages you view, the links you click on and other actions you take on the websites. We use the aggregated information to provide a more useful and engaging experience to Website visitors. This information will sometimes be used to display content to you on our websites, applications or social media Sites. In order to access certain areas on our Owned Media and/or Digital Properties, you may need to first complete certain steps to become either a registered user or a subscriber. During these steps, you may be required to provide us with personally identifiable information such as your name, ZIP code and email address. This information is used to help us understand who uses our Owned Media and Digital Properties, to operate and improve our Owned Media and Digital Properties, and to deliver the services or carry out the transactions you have requested.
Communication to Children
How Does Rescue Match Secure My Information?
Rescue Match provides visitors to our Owned Media and Digital Properties with a secure experience when making a donation or purchasing merchandise. We work with WooCommerce and Donorbox who are compliant vendors. When personal information is transmitted, it is protected through the use of industry-standard security technology, such as the Secure Socket Layer (SSL) protocol. Even with these measures in place, users should use special caution when using publicly accessible computer terminals or transmitting personal information over unsecured wireless networks. In addition, you may be able to comment on our Social Media Sites. Any information that you disclose when posting a message to these areas, along with the screen name or ID used, becomes public. We are not responsible for any personally identifiable information that you choose to disclose in the public areas of our websites, applications or social media sites.
How Does Rescue Match Use My Personal Information?
We may share aggregated demographic information with our funders, such as grant-making organizations and foundations, for the purpose of demonstrating that we are meeting our organization goals. Rescue Match may release personal information if we believe that the law or legal process served on Rescue Match requires it, to protect and defend the rights or property of Rescue Match, or in an emergency, to protect the personal safety of an identifiable visitor or the public.
Our websites and applications may use “cookies” to ensure the integrity of the registration and transactional processes and to help you personalize your online or mobile experience. A cookie is a text file that is placed on your device’s hard drive or other storage medium by a Web page server. Most Web and mobile browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To protect our visitors, cookies do not save payment or credit card information. You have the ability to accept or decline cookies.
How Does Rescue Match Use Pixel Tracking?
We may use pixel-based tracking on its websites or applications to gather information about your website activities and display relevant content to you on the websites and other media networks. Any personally identifiable information shared with or gathered by these media networks is considered confidential.
How Does Rescue Match Use My Email Address?
Rescue Match sends email to opted in addresses only. An individual who receives email from us may opt out of email at any time by emailing Rescue Match at Support@RescueMatch.com and requesting to opt-out.
EU General Data Protection Regulation (“GDPR”) Considerations
Rescue Match does not intend to solicit users from within the European Economic Area (EEA) to visit its websites, applications, owned media, or social media sites. Rescue Match commits to continue to follow safe data handling processes and will follow European data privacy laws and regulations to the extent applicable. If the processing of your personal information is subject to the GDPR, and your personal information is processed based on legitimate interests you have the right to object to the processing on grounds related to your specific situation. If the processing of your personal information is subject to the GDPR, you also have certain rights to request to have your personal information deleted, request that your personal information be restricted, and to ask for portability of your personal information. To the extent they are applicable, you can exercise these rights (including making these requests) by emailing us at Support@RescueMatch.com. Please put the statement “GDPR Privacy Rights” in the subject of your request, as well as your name, country, or region, and enough information to allow us to respond. If your use of our websites, applications, owned media, or social media sites falls under GDPR regulations that are applicable to us, we agree, subject to any legally permitted exception or extension to respond to access, deletion, rectification, or suspension requests within 30 days of receipt of the request.
If you have any questions or believe that Rescue Match has not adhered to this policy, please contact us at Support@RescueMatch.com